Cookies

Its purpose is to provide you with information on the purpose and use of the personal data we collect when you visit our site, create a customer account, make orders, and contact customer service.

Data is collected by the company PP Yarns & Co SAS

139 rue des Arts
59100 ROUBAIX
FRANCE

VAT No.: FR 13 887 797 512

Registered in France at the Lille Métropole Trade and Companies Register under No. 887 797 512.

The information we collect helps us personalize and continually improve your shopping experience at www.happywool.com. We use it to process orders, deliver products and services, process payments, and communicate with you about orders, products, services, and promotional offers. We also use this information for statistical studies to improve our shops and offer you the most relevant offers.

During your visits to our site, we may ask you for information through surveys and forms, particularly when creating your customer account. The requested information, marked with an asterisk, is mandatory. It is necessary to process your requests. In case of no response, PP Yarns & Co SAS will not be able to process them. The other information is intended to get to know you better and is optional. You are free not to answer them.

To facilitate your purchases, we remember your shopping basket through a cookie. If your account is activated, we record and keep your basket so you can complete your purchase later. We may send you electronic communications to inform you about your basket status.

When you visit our site, information about your browsing may be stored using "Cookies" installed on your terminal. As long as you are identified, we may associate your browsing data with your personal data to offer you personalized offers tailored to your interests. You can ask us at any time not to receive offers tailored to your terminal's browsing data by contacting us by mail at Happywool.com — Customer Relations Service — 139 rue des Arts - 59100 ROUBAIX

PP Yarns & Co SAS will send you its commercial offers by email, SMS, if you have agreed, and by mail or phone, if you have not opposed it. You can always object to the commercial prospecting of Happywool.com without cost, by clicking on the "unsubscribe" link in each email, logging on to the site in your customer area, sending an email through the www.happywool.com website (Contact us by email), or sending mail to Happywool.com – Customer Relations Service – 139 rue des Arts - 59100 ROUBAIX

The collected information is intended for PP Yarns & Co SAS, the data controller.

Unless you oppose it when your data is collected, the information about you may be communicated to the commercial partners of PP Yarns & Co SAS, who may send you their commercial offers by mail. They can send you offers by email if you have explicitly agreed when creating your web account.

The collected information may be communicated to third parties contracted by PP Yarns & Co SAS to perform subcontracted tasks necessary for managing your account, orders, and payments.

For quality monitoring and customer service training, some phone calls may be recorded.

You can access and change the information about your contact details in your customer area under "modify your account" and manage your newsletters under "modify your newsletters" at any time.

In accordance with the French Data Protection Act of 06/01/1978, you have the right to access, correct, and delete your data and to oppose its processing. If you wish to exercise this right, you can write to Happywool.com  — Customer Relations Service — 139 rue des Arts - 59100 ROUBAIX, providing your name, first name, address, email, and if possible customer reference to speed up your request processing.

This "COOKIES" section lets you know more about the origin and use of the browsing information processed during your visit to our site and about your rights.

When you visit our site, information about your browsing may be stored in "Cookies" files installed on your terminal (computer, tablet, smartphone, etc.). These cookies are issued by us to facilitate your browsing on our site. They may be issued by our partners to personalize the advertising offer addressed to you outside the www.happywool.com site.

Some cookies may also be included in the advertising spaces of our site. These advertising spaces display content from advertisers on your terminal.

Only the cookie emitter can read or modify the information contained in it.

If you share the use of your terminal with other people, we cannot assure with certainty that the services and advertising intended for your terminal correspond to your personal use of this terminal and not that of another user of this terminal.

The cookies we install in your terminal allow us to recognize your browser when you connect to our site. To best serve our customers, we issue cookies for:

Establishing visit statistics (number of visits, pages viewed, abandonment during the ordering process, etc.) to monitor and improve our service quality. Adapting our site's presentation to your terminal's display preferences, remembering information entered in forms, managing and securing access to reserved and personal areas such as your account, managing your order basket. Providing content, including advertising, related to your interests and customizing the offers we send you.

When you access the www.happywool.com site, one or more cookies from partner companies (third-party cookies) may be placed on your computer through our site's pages or through content broadcast in our advertising spaces.

Third-party cookies placed on our site by providers we use to promote our activities and offers aim to identify products viewed or purchased on our site to personalize the advertising offer addressed to you outside the www.happywool.com site. Sending you, if you have authorized it when registering with these providers, PP Yarns & Co SAS offers by email.

Cookies contained in our site's advertising spaces aim to allow the establishment of statistics on the distributed advertisements (number of displays, displayed advertisements, number of users who clicked on each advertisement, etc.).

The emission and use of cookies by third parties are subject to these third parties' privacy protection policies. We have neither access nor control over third-party cookies. However, we strive to ensure that partner companies process the information collected on the www.happywool.com site exclusively for PP Yarns & Co SAS needs and in compliance with the "Data Protection Act."

We inform you that you can refuse third-party cookies by setting your browser accordingly.

Several options are available to manage cookies. Any settings you make will likely modify your Internet browsing and access conditions to certain services requiring Cookies. You can express and modify your cookie preferences at any time by the means described below.

2.31 Choices offered by your browser software

You can configure your browser to ensure that cookies are saved on your terminal or, conversely, rejected, either systematically or based on their emitter. You can also configure your browser so that acceptance or rejection of cookies is proposed to you punctually before a cookie is likely to be recorded on your terminal.

We inform you that if your browser is configured to refuse all cookies, you will not be able to make purchases or enjoy essential functions of our site, such as storing items in your basket or receiving personalized recommendations. We encourage you to configure your browser optimally.

Below you will find some configuration settings for major browsers

2.3.2 Your choices expressed online with inter-professional platforms

You can connect to the Youronlinechoices site, proposed by digital advertising professionals grouped within the European Interactive Digital Advertising Alliance (EDAA) and managed in France by the Interactive Advertising Bureau France.

This European platform is shared by hundreds of Internet advertising professionals and is a centralized interface allowing you to express your refusal or acceptance of cookies used to adapt advertisements to your terminal navigation. http://www.youronlinechoices.com/fr/controler-ses-cookies/.

Note that this procedure will not prevent displaying advertisements on the websites you visit. It will only block technologies that allow advertisements to be tailored to your interests.

2.3.3 "Flash" cookies© from "Adobe Flash Player

"Adobe Flash Player"™ is a computer application that allows rapid development of dynamic content using "Flash" computer language. Flash (and similar applications) stores parameters, preferences, and usage through technology similar to cookies. However, "Adobe Flash Player"™ manages this information and your choices via an interface different from that supplied by your browser.

Since your terminal may be able to view content developed with Flash language, we invite you to access your Flash cookie management tools directly from Adobe's website: http://www.adobe.com/fr/. (Cookies tab)

1. In the "Tools" menu at the top right of the navigation bar, select "Internet Options"
2. Click on the "Privacy" tab
3. You can configure your cookie preferences using a slider. If you click "Advanced," you can do manual and advanced cookie management
4. Save your preferences by clicking "OK"

1. In the menu at the top of the page, click on "Tools" then "Options"
2. Select the "Privacy" tab
3. History section: In the "Retention rules" dropdown menu, click on "use custom settings for history"
4. The displayed settings allow you to configure your cookie preferences and retention duration (refuse all cookies, accept cookies while refusing third-party cookies, ...)
5. Save your preferences by clicking "OK"

1. Click on the customize and control Google Chrome icon at the top right of the navigation bar. 2. Select "Settings" then activate "show advanced settings"
2. In the privacy section, activate the "content settings" menu.
3. Configure your cookie preferences, select "Block third-party sites."

1. In the menu bar at the top, click "Safari," then "Preferences"
2. Select the "Privacy" icon
3. Configure your cookie preferences (Block third-party sites)

Our website uses applications from third parties that allow users to share content from our site with others or make known to others their opinion about content on our site. This is notably the case with "Share," "Like," buttons from social networks such as Facebook, "Google+, "Twitter," etc.

When the client views a page on the site containing such a button, the social network establishes a direct connection with their browser.

If they are connected to the social network during their navigation, the application buttons allow linking the viewed pages to their user account.

If they interact using plug-ins, for example by clicking the "Like" button or by leaving a comment, the corresponding information will be transmitted to the social network and published on their account.

If the client does not want the social network to link the information collected through www.happywool.com to their user account, they must log out of the social network before visiting www.happywool.com.

We encourage you to consult the privacy protection policies of these social networks to understand the use, particularly for advertising purposes, of browsing information they may collect through these application buttons.